Sajan Parikh
Sajan Parikh

Reputation: 4950

How to reset developer account password?

I have received a developer account number and extension, however I never received the email with the password. I can't reset it from the test portal either as it is asking me a security question. I tried to answer based on my actual account, but it says invalid.

Obviously, I can't do anything until I get this password. So what are my options? Create a new app and hope it works the second time? I checked my mail server and don't see any rejected emails from RC either.

Edit: Looks like the email was rejected. It failed SPF, the server doesn't have rDNS, and I guess it got knocked a point for having the From header Base64 encoded.

Anyway, how can I reset it?

Upvotes: 0

Views: 75

Answers (1)

CarpeDiem
CarpeDiem

Reputation: 131

Could you please create a support case at :

RingCentral Developer Support

One of the team members would be able to assist you with resetting the Developer Account password.

Upvotes: 1

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