CODEWITHSUNDEEP
ruby-on-railsfacebookruby-on-rails-4facebook-graph-apiamazon-s3
Harsha M V
Harsha M V

Reputation: 54949

Facebook API - Upload 360 deg Photo 500 Error

I am trying to upload a Spherical Image to Facebook from S3. by doing the following

begin
    @client.put_picture("https://s3.amazonaws.com/skreem-dev/PANO_20160717_120803_1.jpg", { allow_spherical_photo: true })  
rescue Exception => e  
    print e.inspect
end

It returns the following Error Message

#<Koala::Facebook::ServerError: type: OAuthException, code: 1, message: An unknown error has occurred. [HTTP 500]>

It works with any normal images from the same s3 bucket

** UPDATE 1 **

Tried to upload the same image from Godaddy and i am facing the same issue.

** UPDATE 2 ** Tried to upload via Graphy API Explorer, but getting the same error

{
  "error": {
    "message": "An unknown error has occurred.",
    "type": "OAuthException",
    "code": 1,
    "fbtrace_id": "CWqqwQ3WBq+"
  }
}

enter image description here

Upvotes: 1

Views: 248

Answers (1)

CV-Gate
CV-Gate

Reputation: 1170

I think that your almost 15Mb image is too large. The error you are getting from Koala is not that accurate, you can try to upload it from the Facebook API explorer https://developers.facebook.com/tools/explorer and see.

Also, check the token you're using, as this is throwing an OAuth error. It could be expired.

Upvotes: 1

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