CODEWITHSUNDEEP
javascripthtml.nettagsliveperson
Nikita Chernykh
Nikita Chernykh

Reputation: 270

LiveEngage - LivePerson chat TAG shows nothing

I followed the instructions on LiveEngage and inserted tag on my website but nothing changed. I don't see the chat window. There is no information on this topic anywhere. Maybe someone who is using LiveEngage - LivePerson chat and had same problem. Or anyone who is using it can help me to set it up.

Upvotes: 1

Views: 571

Answers (2)

kfarnell
kfarnell

Reputation: 89

When I tried to name my own tags, the tags didn't work. When I kept the default id (i.e. "LP_DIV_1467709781528"), the tags worked. Maybe the tag id needs to have "LP_DIV_..." in front of it. Not sure.

Upvotes: 1

kfarnell
kfarnell

Reputation: 89

Did you insert your LiveEngage Tag in the body?

Upvotes: 0

Related Questions