CODEWITHSUNDEEP
app-store-connect
alzert
alzert

Reputation: 21

issues to upload 5.5inch screen in iTunes connect to publish app

We are having issues uploading the screenshots for the iPhone 5.5-Inch display (can’t “choose file”), even though we have screenshots 1242x2208. There is no option shown to add iPhone 5.5-Inch display to add in iTunes connect to publish the app.

enter image description here

And this app is available in two languages -- English and chinese to upload screen shot. When we select chinese option to upload screen, there is no option to add for 5.5 inch display.

Upvotes: 1

Views: 408

Answers (1)

Bo Lin
Bo Lin

Reputation: 46

When I update the version of my App, also encountered the same situation. After trying various methods, the solution is found.

  1. upload a screenshot of the non-primary language, enter image description here
  2. change the primary language, enter image description here
  3. modify the non-primary language screenshot,
  4. change back the primary language.

Yeah Succeed!!!

Upvotes: 1

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