Reputation: 2250
I am trying to create an invoice, in NetSuite, that has a status of "Paid in Full." We have a new department that will be processing their payments in an external system, and I just need to get them into NetSuite, for the GL.
So far, I have not founda way to set the status to paid ("CustInvc:B"). I've also found nothing on the Suite Answers site, or via an initial call to NetSuite. I'm waiting for their account department to call me back; but, I figured I may have more luck here.
Upvotes: 0
Views: 2064
Reputation: 15462
I would really recommend closing the loop here and getting payment status back from that external system into Netsuite. Then script that information to create the appropriate payment records in Netsuite and apply them to the Invoices.
It's generally not a huge amount of work as long as the external system can receive and return a reference (just the Invoice Document Number or internal id) to the Netsuite invoice.
Having feedback allows you to track customer balances and aging and provides the possibility of having your AR be accurate.
Upvotes: 2
Reputation: 1191
In NetSuite an invoice isn't "Paid in Full" until the balance is zero. You need to create a payment record for the invoice to mirror the payments accepted in the external system. Once the value of the payments (there can be more than one) zero out the value of the invoice, it will say "Paid in Full"
Upvotes: 1