CODEWITHSUNDEEP
iosxcodeapp-storeapp-store-connect
Qadir Hussain
Qadir Hussain

Reputation: 8856

There are one or more errors on the page

Getting "There are one or more errors on the page" but unable to find the exact error.

Here is screenshot

enter image description here

Edit 1

I am trying to upload iPad screenshot with dimension 1536 x 2048 pixels for hi-res portrait (full screen) maximum with Locked but I am getting strange error, given below

enter image description here

Note: I have tried uploading image from both chrome and safari but getting same error

Upvotes: 6

Views: 2445

Answers (4)

Mystery
Mystery

Reputation: 1031

I encountered the same error and fixed it by changing the category of my App in App Info from "Magazines and Newspapers" to Business... I have no idea why.

Upvotes: 3

Tobin Schwaiger-Hastanan
Tobin Schwaiger-Hastanan

Reputation: 289

If you are using the simplified screenshots where you are ONLY providing the 5.5-inch or 12.9-inch display screenshots, then make sure you go into the Media Manager and have the check enabled for "Use 5.5-Inch Display" or "use 12.9-Inch Display" for your screenshots.

iTunes Connect will not know use the 5.5-Inch screenshots by default for the other screen sizes, so you need to let it know to use them.

enter image description here

Upvotes: 3

Mujtaba Fadhil
Mujtaba Fadhil

Reputation: 6116

This error maybe thrown if you didn't delete the screenshots of the small screens before checking the boxes Use 5.5-Inch Display and Use 12.9-Inch Display in Media Manager

If so ..

  • Uncheck all the boxes in the Media Manager
  • Click save
  • Delete all the screenshots of the small screens
  • Click save
  • Check all the boxes
  • Click save and then submit the update

Hope this will be helpful ..

Upvotes: 3

Mayur Prajapati - MeProgrammer
Mayur Prajapati - MeProgrammer

Reputation: 5602

You are getting this error because ITC has recently changed rules for uploading Screenshots.

Here are few things you should keep in mind :

iPhone:

  • For iPhone you must upload 1 set of screen shots for 5.5 inch device (1242x2208 size)
  • Kindly take a note that 1 set means you can upload 5 screenshots
  • You can upload screenshots of other devices from media manager. But only if your application have localization feature & you need to show other language screenshots

iPad:

  • For iPad you must have to upload 5 screenshots of 12.9 inch iPad device. (2732x2048)
  • You can upload screenshots of other devices from media manager. But only if your application have localization feature & you need to show other language screenshots

Now in your case i can see you are trying to upload iPad retina screenshots but its giving you error message.

Simply follow this things:

  • Ask designer to create one splash screen for 2732x2048 size & upload it. As because we can add minimum 1 screen shot so you will be submit the application by 1 screenshot only.
  • If you have added other device screenshots from media manager than make sure you have localization feature & in that case you have to select other language. Other wise remove that screenshots.

Important Note:

  • I already tried the same solution & got approval for my app. So its a tried & tested solution & its not on basis of assumptions.

Hope it will help to everyone.

Upvotes: 4

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