CODEWITHSUNDEEP
branch.io
Lucas Santos
Lucas Santos

Reputation: 33

Branch.io link not showing image/thumb in Whatsapp

I am creating a deep link using Branch.io in Android as explained in Branch docs, setting an image that I'd like to be the thumb for the link:

BranchUniversalObject branchUniversalObject = new BranchUniversalObject()
            .setCanonicalIdentifier(IDENTIFIER)
            .setTitle("Link de Teste")
            .setContentDescription("This is just a test link.")
            .setContentImageUrl("https://image-link")
            .setContentIndexingMode(BranchUniversalObject.CONTENT_INDEX_MODE.PUBLIC)
            .addContentMetadata("key", value);

    LinkProperties linkProperties = new LinkProperties()
            .setFeature("sharing")
            .addControlParameter("$desktop_url", "http://example.com/home")
            .addControlParameter("$ios_url", "http://example.com/ios");

When I share the link with Facebook, the image appears correctly:

Facebook sharing

But when I share the link with Whatsapp, no image is displayed.

Whatsapp sharing

Any help? Thanks.

Upvotes: 3

Views: 2360

Answers (2)

Jonathan Ramirez
Jonathan Ramirez

Reputation: 11

It worked for me, I just added $og_type, $og_image_width, $og_image_height and now it's working fine, I hope this can help you image implementation here

Upvotes: 0

Alex Bauer
Alex Bauer

Reputation: 13633

Alex from Branch.io here: this should be working in WhatsApp, and I can confirm it does as expected with a test app on my end. I suspect WhatsApp doesn't like something about the image you're providing — could be the dimensions are wrong or unspecified. You could try our $og_image_height and $og_image_width params and take a look Facebook's open graph debug tool for any other errors.

Upvotes: 2

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