CODEWITHSUNDEEP
docusignapi
Butter Beer
Butter Beer

Reputation: 1150

Sender View Generated Lock

We have the following scenario: 1. User first accesses the envelope through the Sender View generated from the API. 2. User accesses the envelope through the Sender View again within a short period of time.

We receive the following error: EDIT_LOCK_NOT_LOCK_OWNER

Is there any way we can release this lock through the API?

Upvotes: 0

Views: 555

Answers (2)

Kim Brandl
Kim Brandl

Reputation: 13490

If you're seeing "lockedByApp", I believe you'll need to wait for the lock to expire (lockedUntilDateTime) -- the lock cannot be Deleted.

For more detailed information, see the answer here: How to remove lock created by 'Sender View'?

Upvotes: 2

Rickey S
Rickey S

Reputation: 1244

https://docs.docusign.com/esign/restapi/Envelopes/EnvelopeLocks/ https://docs.docusign.com/esign/restapi/Envelopes/EnvelopeLocks/delete/

You can DELETE the lock, but you will need the X-Docusign-Edit header with the LockToken (from a GET on the envelope lock).

Upvotes: 0

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