CODEWITHSUNDEEP
winnovative
Gabbar
Gabbar

Reputation: 4056

Winnovative HTML to PDF takes a long time

We have succcessfully used Winnovate HTML to PDF converter in our solution in our lower environments (development and testing). But when we deploy this to production, the external facing server, which is in the DMZ, is causing some slowness which we cannot resolve.

We have a page that has a link that, when clicked, converts the page to PDF and then downloads it for the user. In development and staging, the PDF generates within a couple of seconds but in production it is taking anywhere from a minute to two minutes.

We have gone through troubleshooting steps in the Winnovative FAQs but we cannot pinpoint why this behavior occurs in one environment and not the other.

When we logged into the server and tried the PDF it was slow there itself.

Has anyone come across this issue before? Any tips on how to solve it?

Thanks

Upvotes: 1

Views: 1928

Answers (1)

Winnovative
Winnovative

Reputation: 118

Most probably this happens because the resources like images and css files used in the HTML code you convert are not accessible on the server executing the conversion. There might be many reasons for this: firewalls, proxies or security settings blocking access to resources hosted on the server itself, invalid base URLs, etc. You can find more details in online doucumentation http://www.winnovative-software.com/Help/html_to_pdf/Index.aspx in troubleshooting page.

Upvotes: 1

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