CODEWITHSUNDEEP
visual-studiovisual-studio-2015installation
daniszm
daniszm

Reputation: 21

Visual Studio 2015 Update 3 installation failed

I have a problem with installation Visual Studio Professional 2015 Update 3. I don't know what cause the problem, but setup is failed every time in each setup configuration. Setup manager shows me following error and warning:

Microsoft Visual Studio Services Hub

The system cannot open the device or file specified

Screenshot

I really don't know how to solve this problem. Does anyone know what is wrong and how can I install this program?

Greetings

Upvotes: 1

Views: 2935

Answers (3)

daniszm
daniszm

Reputation: 21

SOLUTION

I know what was the problem! I didn't check thoroughly the default location where Visual Studio wants to install. On my PC I have installed a 64-bit Windows 7. After many tries of installation I saw that installator chose wrong Program Files folder. It tries to install Visual Studio in Program Files (x86) (dedicated for 32-bit programs). I really don't know why VS installator chose a default folder for a 32-bit programs while my VS is a 64-bit version and also Windows is a 64-bit version.

I hope that this solution will help someone who has the same problem.

Upvotes: 1

Sara Liu - MSFT
Sara Liu - MSFT

Reputation: 6218

The error message “The system cannot open the device or file specified” often related to the specific folder is encrypted, you can have a look at this article and try the following methods:

  1. Save the VS installer file to a folder that is not encrypted

  2. Install the VS to a folder that is not encrypted

  3. Turn off encryption on the %temp% folder

To check the encryption of the specific folder, you can right click the folder and select ‘Properties’— ‘General’ tab, click ‘Advanced’ button and confirm the checkbox of ‘Encrypt contents to secure data’ is checked or not.

You can click the ‘log file’ in the VS installer screen that you shared, and find the specific folders that these 2 components ‘Microsoft Visual Studio Services Hub’ and ‘Visual C++ IDE Common Package’ stores and check if those folders are encrypted or not.

Upvotes: 0

Alex
Alex

Reputation: 1461

Most likely this is because of Windows Installer cannot access the %TEMP% folder (I had similar error once, but with MSSQL setup). So:

  • First of all check if you %TEMP% environment variable points to the right location

  • Then check if the account which is running VS setup has privileges to access TEMP folder. Better yet, make sure you run setup as administrator

  • Finally make sure you have disabled all disk or folder encryption features

  • Also just to be sure disable any antivirus software you have running

Upvotes: 0

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