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netsuitesuitescript
MG2016
MG2016

Reputation: 319

NetSuite - Customer Deposit Negative Balance

It seems we cannot enter a negative amount when we want to create a customer deposit record. We have customers who are in overdraft so we need a way to capture negative amount.

How would we do this? We need a way of monitoring billable customer account balance.

Thanks

Upvotes: 0

Views: 653

Answers (1)

scheppsr77
scheppsr77

Reputation: 577

It might be best to generate a cashsale with an item (service) you set up for overdraft. The amount the customer is in overdraft would be the rate/amount.

You need to show that the customer has a negotiate balance. The only way to really do that correctly is to create a billable transaction, such as salesorder, invoice, or cashsale.

Upvotes: 0

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