CODEWITHSUNDEEP
docusignapi
Butter Beer
Butter Beer

Reputation: 1150

DocuSign - Password expiry on SOBO user

We are using the API with Send on Behalf functionality in our system would like to check on the impact of the expiry of the SOBO’s user password on the API.

  1. What will happen during the API calls when the password for the SOBO user has expired.
  2. Alternatively, can we exclude those accounts from the password expiration policy?
  3. If not, how should we go about ensuring that the password expiry does not result in failure of the API calls.

Upvotes: 0

Views: 209

Answers (1)

Rickey S
Rickey S

Reputation: 1244

Password expiry is only enforced on logging into the WebApp. The general best practice is to have your API (or SOBO) user never use the DocuSign Web Application.

So, even if the account has a 30 day user password expiry it will not be enforced via the API and the password itself will only expire on a login attempt via https://account.docusign.com/#/web/login.

Upvotes: 1

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