Woocommerce how to show shipping fields

Question

I'm building an ecommerce website in wordpress, with woocommerce plugin. When I go to the checkout page only the billing fields are showing, the shipping address fields are not visible (only showing Additional information field)

I'm using the latest version of Woocommerce (2.6.6); what can I do to show those shipping fields? Thanks

Answer 1

Another reason can be that your products are set as "virtual" make sure you have these boxes unchecked.

Products -> [your product] all the way at the bottom.

Answer 2

If the WooCommerce->Settings->Shipping Tab is not visible, make sure that WooCommerce->Settings->General->Shipping location(s) is not set to "Disable shipping & shipping calculations".

Answer 3

That's odd! The shipping tab should be visible and accessible to you after the installation is done. I can only guess that your installation process might have gone wrong somewhere or there's a problem with your DB. Did you try re-doing the entire process again?

If you're still facing the issue then you should contact WooCommerce directly, they should help you out. And like others have said, you should also re-check your shipping zone and shipping destination as well(maybe this guide could help you with that: https://www.pluginhive.com/woocommerce-shipping-a-complete-tutorial/).

That's my two cents! :)

Answer 4

Add a shipping zone
Go to woocommerce > settings > shipping > add shipping zone

Answer 5

Make sure you have at least one zone and one shipping method setup, otherwise no shipping options (or shipping address fields) will show.

Answer 6

It is configurable.

In WooCommerce->Settings->Shipping Tab, find shipping options and make sure the Shipping Destination is set to 'Default to customer billing address' or 'Default to customer shipping address'.

If it is set to 'Force shipping to the customer billing address', the shipping fields will not be displayed.