Mojtaba Kavand
Mojtaba Kavand

Reputation: 25

Kentico Client Portal

I cannot sign in to Kentico client portal, keep seeing that username and password is not correct, when trying the forgotten password link it prompts me

no user found

"when trying to sign-up with same email address it prompts me

email already exist

It seems my account has been disabled ,but how can I enable it back ?

Upvotes: 0

Views: 111

Answers (1)

Brenden Kehren
Brenden Kehren

Reputation: 6117

I've had this in the past when I first partnered with Kentico. Finally after several years I was tired of it and got it worked out by contacting Support at Kentico.com. They were able to direct me to the person who handles the different portals and was able to clean them up. Be sure to give them all the email addresses you are using.

Upvotes: 1

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