CODEWITHSUNDEEP
bigcommerce
Alexey
Alexey

Reputation: 21

HTML source editor BigCommerce admin

I have an issue with HTML source editor in BigCommerce Admin panel. When I try to add some html code to a page, it just deletes part of code.

For example:

I want to add the "allowfullscreen" attribute, and paste this code into HTML source editor.

<iframe width="700px" height="425px" src="http://online.fliphtml5.com/afymr/pcav/#p=1" frameborder="0" allowfullscreen></iframe>

Then I tap Update button. But when I try to open this code again I have only 

<iframe width="700px" height="425px" src="http://online.fliphtml5.com/afymr/pcav/#p=1" frameborder="0"></iframe>

without allowfullscreen attribute, and my code doesn't work correctly.

I have the same issue with different HTML code examples. HTML source editor deletes parts of a code.

What should I do for fix this problem?

Upvotes: 1

Views: 81

Answers (1)

cjbarth
cjbarth

Reputation: 4479

I opened a support ticket with BigCommerce about this today and got an answer:

Turn off the WYSIWYG editor by going to Settings -> Display and turning off Use WYSIWYG Editor? by unchecking it.

They didn't offer to open a ticket against the editor despite my best efforts to convince them that not all WYSIWYG editors are that broken.

Upvotes: 0

Related Questions