Ahmad Akshir
Ahmad Akshir

Reputation: 91

Application Insights "Error retrieving data"

I'm dealing with a mysterious "Error retrieving data" on "Health" and "Application Map" widgets on the Application Insights as per today morning. I've checked the application insight status page, nothing unusual for today. I'm starting to suspect I did something wrong. Any ideas?

Thanks

Upvotes: 4

Views: 6228

Answers (3)

Mike Goatly
Mike Goatly

Reputation: 7518

For others hitting this question, it's worth mentioning that I was getting this error in Application Insights due to an ad blocker preventing access to the app insights API. Turning off the blocker for the portal.azure.com domain got things working again.

Upvotes: 3

Ahmad Akshir
Ahmad Akshir

Reputation: 91

Nah, its MS fault again. I checked the status and they've mentioned a problem exists then again it was solved.

Upvotes: 2

BrettJ
BrettJ

Reputation: 980

Bring up the dev tools panel and view network traffic. Watch traffic when the tile is trying to update (maybe refresh page?) and look for some errors. At my company the Zscaler firewall was blocking traffic to *.applicationinsights.io URL which is what the tiles were requesting data from, resulting in 403 errors.

Upvotes: 2

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