Mustufa Kantawala
Reputation: 13
How can I receive ringing on all the numbers configured in call handling and forwarding in RingCentral while using web phone?
I did configuration under user's call handling and forwarding for Ring would go on all the configured group numbers. It is working in Softphone but not in webphone using WebRTC.
Upvotes: 0
Views: 191
Answers (1)
user3747328
Reputation: 21
Currently, we do not support the simultaneous ringing for web-phone through call handling and forwarding configuration. The reason is, the call might end up in a call-loop and get disconnected.
The workaround would be to create a call-queue. Disable the voice mail to an extension. This should make the call enter the call queue and ring the webphone and softphone simultaneously .
Upvotes: 2
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