CODEWITHSUNDEEP
iphoneapp-storeapp-store-connect
Artem Kurginian
Artem Kurginian

Reputation: 103

iTunes connect does not allow to enter multiline description

I've just submitted my first app to the App Store and I have problem with description field in iTunes Connect - it does not allow me to enter multiline value. I've tried everything - copying-pasting from different editors, entering manually, etc.

If there is one line, like "Hello world" - it saves successfully. When I've got at least 2 lines of text, lke
"Hello
World"

it just shows me the following error message and does not save:

Description cannot contain control characters (for example, null, new lines, carriage returns, escape, and other invisible characters).

Upvotes: 10

Views: 1870

Answers (3)

younjin
younjin

Reputation: 1

Posting this as an answer since I can't yet comment.

Not being able to enter multiline descriptions is an existing bug that only seems to occur sporadically. It is currently broken as of 8 hours ago on Chrome 51.0.2704.103 and Safari 9.1.1.

You can work around it by removing newlines, or waiting until Apple fixes the issue.

I'll report back when I see it fixed (I'm expecting the fix to take a day or two).

Edit: As of this morning, submitting to the App Store on Chrome with multiline descriptions is working!

Upvotes: 0

Andrew Smith
Andrew Smith

Reputation: 2929

Unbelievably this bug is back!

You can use Google Chrome, it's just broken in Safari.

Upvotes: 3

Austin
Austin

Reputation: 26

Don't worry, this just started this morning, and is a bug that Apple has acknowledged. Hopefully this will be fixed soon. There are a lot of very unhappy people, me included, who can't get out important updates.

Upvotes: 1

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