CODEWITHSUNDEEP
dynamics-crm
svenlawrence
svenlawrence

Reputation: 1

MS Dynamics Error Code 2147220891

Our CRM experienced an error and cannot update the record and experienced this error: `

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Cannot update Closed or Cancelled ActivityDetail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ErrorCode>-2147220891</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
    <KeyValuePairOfstringanyType>
      <d2p1:key>OperationStatus</d2p1:key>
      <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">0</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>SubErrorCode</d2p1:key>
      <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>
    </KeyValuePairOfstringanyType>
  </ErrorDetails>
  <Message>Cannot update Closed or Cancelled Activity</Message>
  <Timestamp>2016-11-08T03:37:50.997897Z</Timestamp>
  <InnerFault i:nil="true" />
  <TraceText>

[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[79b7ca55-7812-e611-8126-c4346bad26cc: ]
Starting sync workflow 'Ph2 CSF Status', Id: 6eb7ca55-7812-e611-8126-c4346bad26cc
Entering ConditionStep1_step: Automatic update of Status field in CSF
Entering SetStateStep15_step: If RM approves the CSF
Sync workflow 'Ph2 CSF Status' terminated with error 'Cannot update Closed or Cancelled Activity'

</TraceText>
</OrganizationServiceFault>

` this happened when we try to update an existing record from in process to approved.

Upvotes: 0

Views: 4958

Answers (1)

Federico Jousset
Federico Jousset

Reputation: 1761

The error is pretty self-explanatory I think:

workflow 'Ph2 CSF Status' terminated with error 'Cannot update Closed or Cancelled Activity'

Your workflow has a step ("If RM approves the CSF") which is trying to update an activity which is already close/cancelled. You will need to update the activity before closing it or change the status to an active on before updating it (and then close it again).

Upvotes: 2

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