user3469050
user3469050

Reputation: 65

SurveyMonkey API v2 returns "Client revoked access grant"

Using v2 to get the survey list (https://api.surveymonkey.net/v2/surveys/get_survey_list) and receiving the error message "Client revoked access grant." Had just used the same script with the same access key and api key less than 2 months ago without incident. Have done nothing with the API in the account since, so not understanding why this is not working. This is on a Gold level account.

I know that it is close to the end of support date on v2 of the API, but my understanding is that date is December 1, 2016. Besides, I have another account in which I can run the same script (a Premium account with different key values, of course) and it is working for that account.

Upvotes: 0

Views: 69

Answers (1)

General Kandalaft
General Kandalaft

Reputation: 2295

Yes this is more of a SurveyMonkey support question. There was a widespread issue where people using an invalid access token (generated with the API Console app, not their own app) stopped working.

You can just go to the SurveyMonkey developer portal and find your app. There will be an access token in the settings page. If your app isn't there, contact support to have it connected to your account.

Upvotes: 1

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