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Jack
Jack

Reputation: 100

Magento PayPal Payment Pro not sending confirmation email

I have an issue with PayPal Payment Pro not sending confirmation email after credit card has been authorized. PayPal Express Checkout works just fine.

I don't see an option to change this. Can anyone point me to the right direction to which file I should edit to get PayPal Payment Pro to send out an order confirmation email after the payment is authorized?

(Changing authorize to sale won't work for me.)

Thank you.

Upvotes: 4

Views: 844

Answers (2)

Ketan Borada
Ketan Borada

Reputation: 864

PayPal Payment Pro not send confirmation email facility.
But you can achieve it by creating observer after payment receive.

  • You may use event checkout_onepage_controller_success_action. This can be used if your order success.

  • There is another event sales_order_payment_pay. This can be used if your order success. It may also use in your case.

1 ) Make custom config.xml for call observer file

The config.xml defines your module and declares your event listener for a given event (checkout_onepage_controller_success_action is sent when onepage checkout process is complete, sales_order_payment_pay is sent when the payment has been confirmed).

<?xml version="1.0"?>
<config>
    <modules>
        <Namespace_Modulename>
            <version>0.1.0</version>
        </Namespace_Modulename>
    </modules>
    <frontend>
        <events>            
            <sales_order_payment_pay>
                <observers>
                    <Namespace_Modulename_Customevent>
                        <type>singleton</type>
                        <class>Namespace_Modulename_Model_Observer</class>
                        <method>customFunction</method>
                    </Namespace_Modulename_Customevent>
                </observers>
            </sales_order_payment_pay>
        </events>
    </frontend>    
</config>

2 ) create observer.php file inside your module/Model directory and paste this code

<?php
  class Namespace_Modulename_Model_Observer
{
    public function customFunction(Varien_Event_Observer $observer)
    {

         $order_id = $observer->getData('order_ids');
         $order = Mage::getModel('sales/order')->load($order_id);
         //your code here


    }        

}

Tell me if further help needs

Upvotes: 3

PP_MTS_hzhu
PP_MTS_hzhu

Reputation: 950

PayPal will not send the email notification to an authorization payment. Once you capture the amount for this authorization, the email notification will be sent to you. If you want to get the notification for an incoming authorization, plz use Instant Payment Notification(IPN). Please check the settings in Magento backend system to get it configured.

Upvotes: 0

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