CODEWITHSUNDEEP
workflowservicenowitil
RayofCommand
RayofCommand

Reputation: 4244

Servicenow adding multiple choice into a workflow

I am developing a workflow and at one point the workflow can go into 3 directions. Let's call them A, B and C. But unfortunately I don't have the info in SNOW so, a person needs to choose the direction of the flow. What would be the best way to integrate some kind of mc question into a workflow? It's the first time for me to create a complex workflow, so I have no Idea. I thought about adding an event where the user has to select something. But is this the right approach ?

Any help is upvoted, thank you in advance

Upvotes: 0

Views: 258

Answers (1)

Sunil B N
Sunil B N

Reputation: 4225

Configure this in Additional Properties while creating a Workflow.

You can change the sub-flows based on these conditions defined.

Read more here

Upvotes: 0

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