Matthieu Charbonnier
Matthieu Charbonnier

Reputation: 2982

Cannot enable MFA on Azure Microsoft accounts

I'm trying to enable the Multi-Factor Authentication on my Azure account, (To secure my access to the Azure portal), i am following the tutorial from here, but, unlike this picture :

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I have no Enable button when I select my user:

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I've tried to send a csv bulk request with only my user (the email address), but it says user does not exists.

I am trying to add MFA on the user william@[something].com when i'm logged with the william@[something].com MS account (i am the only one user, and i'm global administrator)

Upvotes: 2

Views: 1898

Answers (1)

Bifeng Dong - MSFT
Bifeng Dong - MSFT

Reputation: 408

In the MFA management page, you can only manage/enable MFA for your own Microsoft Azure AD Accounts, including accounts creating in Azure AD or synced from your on-premise AD; not any Microsoft Account or accounts from other Microsoft Azure AD. As you said you're using a MS account, you surely can't see the enable button.

In Azure Classic Portal, you can easily see if it's a Microsoft account or a Microsoft Azure Active Directory account:

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If you want to enable this for your Microsoft account, you need to use Microsoft service at here ,sign in and then click Set up two-step verification.
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Follow steps afterwards, you'll enable Two-step Verification it for your Microsoft account.

Of course you can create a new account in your Microsoft Azure Active Directory (Type of User is: New user in your organization), then you can enable MFA for this new user. If you would like a Global Admin, you can click this user and assign user Global Admin role. So then later you can use this admin account for your management work.

Upvotes: 1

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