CODEWITHSUNDEEP
docusignapi
nicolas
nicolas

Reputation: 920

docusign api - ACCOUNT LACKS PERMISSIONS exception when creating an enveloppe with display or signerMustAcknowledge

I'm trying to create an envelope with a main document and several other supplementary ones via the REST API (on the POST /envelopes point).

Works fine except that i'd like to display some docs as supplementary one (asking for a view or view and accept)

Problem is that I cannot set the display / signerMustAcknowledge document property, got an ACCOUNT LACKS PERMISSIONS exception letting me know specifically that these 2 property are forbidden. Does anybody ever had such an issue ? 

{
  :status=>"sent",
  :eventNotification=>{
    :enveloppeEvents=>["Sent", "Delivered", "Completed", "Declined", "Voided"], 
    :url=>"http://requestb.in/16wh0yw1"},
  :emailSubject=>"Sale pack",
  :recipients=>
    {
     :signers=>[
      {
        :email=>"[email protected]",
        :name=>"Nicolas",
        :recipientId=>1,
        :clientUserId=>1447,
        :tabs=> {
          :signHereTabs=>[{..., :required=>true}],
          :dateSignedTabs=>[{..., :required=>true}],
          :textTabs=>[{..., :required=>true}]
       }
     }
   ]
 },
 :documents=>
   [{:name=>"doc 1",
    :documentId=>1,
    :fileExtention=>"pdf",
    :documentBase64=> '...'
    :includeInDownload => true,
    :display => 'modal',
    :signerMustAcknowledge => 'view'
   }]
 }

 => RestClient::BadRequest: {
   "errorCode": "ACCOUNT_LACKS_PERMISSIONS",
   "message": "This Account lacks sufficient permissions. Account does not have permission to set 'display' or 'signermustacknowledge' properties on document facture.pdf (Purchase)."
    }

Thanks in advance ! Nicolas

EDiT : i'm using the legacy authentication with my integration account (within the request header ). Account is a demo one created a week ago, and request is post on /envelopes

Upvotes: 0

Views: 1554

Answers (1)

Larry K
Larry K

Reputation: 49104

At this time, Dec 22, 2016, the default permission set for new demo accounts does not include the Supplemental Documents feature.

Solution:

If you have a sales or technical contact at DocuSign, ask them to add the Allow Supplemental Documents permission to your demo account.

If you don't have such a contact, file a case with DocuSign support

I anticipate that the permission will be included with new demo accounts in the future, but we're not quite there yet.

Upvotes: 1

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