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ThatGuy
ThatGuy

Reputation: 1233

Mailchimp *sometimes* sends "No RSS items found." emails

I have a wordpress site and link Mailchimp to the RSS feed. Sometimes Mailchimp sends an email with the correct heading but "No RSS items found." for the body, despite there being text in the RSS feed. Has anyone else had this issue or know of a solution?

Upvotes: 0

Views: 3376

Answers (3)

Luciani Okinda
Luciani Okinda

Reputation: 1

To answer your question, the reason why you are getting "No RSS items found." is because you correctly tagged the heading with |RSSITEM| though when it comes to body you are using |FEEBLOCKS| hence the error.

For you to receive title, text and link you need to change FEEDBLOCKS to RSSITEMS. Below is a working example for mail-chimp design template that you can use or edit to include what you want displayed.

*|RSS:POSTS|*

You might also be interested in our previous posts below

*|RSS:RECENT|*

Sharing is Loving

*|RSSITEM:SHARE:Twitter,Facebook,Linkedin,Pinterest,WhatsApp|*

*|END:RSSITEMS|*

See how mail-chimp displays the above code https://us20.campaign-archive.com/?u=61cb8c2e1dff4b3d3c746c04c&id=29046da882

Upvotes: 0

Steve
Steve

Reputation: 21

Sometimes the reason you get "No RSS items found" in your Mailchimp feed (even though it's a valid feed) is because a special character has slipped in there when the story title or text has been copied from a word doc etc. - e.g. special quote marks like ¨ instead of ". Just go to the post and change the special character to the standard one by typing over it manually from your keyboard, and then your feed should be working again in no time.

Upvotes: 2

Brian Hogg
Brian Hogg

Reputation: 426

If the URL is the same for your RSS campaign and your FEEDBLOCK, try switching to the RSSITEMS merge tags instead. From what I can see and from speaking with MailChimp support, this should avoid the issue by not having MailChimp do a separate request for the feed which might timeout and cause the error.

Of course if there is a performance issue with fetching the RSS feed the campaign may not send at all some days, but at least you should avoid the ugly "no rss items found" error.

Upvotes: 2

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