CODEWITHSUNDEEP
xcodexcode8
rpayanm
rpayanm

Reputation: 6553

Unable to lookup the settings for submission for the application at this time due to a general error

When I try upload my app to app store I get the following error: "Unable to lookup the settings for submission for the application at this time due to a general error". Have anyone ever get this message? Is it due to an Apple developer portal problem?

enter image description here

IDEDistribution.critical.log: 

2017-01-06 15:32:14 +0000  The store submission configuration response failed with errors: (
    "Error Domain=ITunesConnectionOperationErrorDomain Code=1614 \"Unable to lookup the settings for submission for the application at this time due to a general error\" UserInfo={NSLocalizedRecoverySuggestion=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedDescription=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedFailureReason=iTunes Store operation failed.}"
), warnings: (
), info messages: (
).
2017-01-06 15:32:16 +0000 [MT] Presenting: Error Domain=ITunesConnectionOperationErrorDomain Code=1614 "Unable to lookup the settings for submission for the application at this time due to a general error" UserInfo={NSLocalizedRecoverySuggestion=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedDescription=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedFailureReason=iTunes Store operation failed.}

Upvotes: 18

Views: 6571

Answers (7)

Andrea Gherardi
Andrea Gherardi

Reputation: 826

In my case the problem was that I had specified the wrong bundle ID in my app settings in xCode. It didn't match the bundle ID I had specified in iTunes connect.

Basically this setting in xCode:

enter image description here

Needs to match this setting in iTunes Connect:

enter image description here

Upvotes: 0

chloe
chloe

Reputation: 51

I got the same problem, and I realized I made spelling mistake of bundle Id...

Upvotes: 5

EliTheDude
EliTheDude

Reputation: 71

I had the same issue, and after playing around I realized that when updating a new version of an app, the "Bundle ID" must match the original version "Bundle ID".

Matching the Bundle ID to my version 1.0 upload solved the problem.

Upvotes: 7

Hasen Yang
Hasen Yang

Reputation: 1

In Itune connect，App info： group ID + suffix ID must be as same as your Bundle ID in Xcode Info.plist

Upvotes: 0

rpayanm
rpayanm

Reputation: 6553

I have found the solution, before uploading the app by xcode, you should create the app at http://itunesconnect.apple.com/

enter image description here

Upvotes: 14

Nick Carter-Bond
Nick Carter-Bond

Reputation: 11

I'm getting the same for the last couple of hours. From the verbose.log:

Bundle ID based store submission configuration response received = (null)

Looks like a problem at their end.

Upvotes: 1

Henrique Mota
Henrique Mota

Reputation: 1

I had this same problem and I went to analyze my account on Itunes, I realized that I was as a Developer. To create apps and send versions to iTunes you must also have access to the Application Manager function

Upvotes: 0

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