CODEWITHSUNDEEP
androidcrashfirebase-crash-reportingazure-mobile-engagement
Mathias Rönnlund
Mathias Rönnlund

Reputation: 4817

Android app crashing without crash showing in Firebase

Customers are reporting that our app is suddenly crashing and restarting to the same activity.

We are mainly using Azure Mobile Engagement and some crashes show there. These crashes have all been tracked down to code bugs.

Since the customer still reported crashes that we didn't see in Azure Mobile Engagement we added Firebase Crash Reporting and the customer reported that there are even more crashes now and nothing is showing in Firebase nor Azure Mobile Engagement.

Under which circumstances can an app crash/unload without it being reported?

Upvotes: 1

Views: 936

Answers (1)

Doug Stevenson
Doug Stevenson

Reputation: 317392

Firebase Crash Reporting currently can't capture native exceptions (C/C++ code). Other crash reporters that are not well-behaved may also prevent it from working correctly.

Any Java code that throws an uncaught exception that would cause the dialog box with the text "Unfortunately, XYZapp has stopped" should show up in the console, given that the app can remain running at some point long enough for the data to be transmitted.

Upvotes: 1

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