CODEWITHSUNDEEP
restcomm
Ias M
Ias M

Reputation: 107

How to route the call (destined to Mobile number) to the RESTCOMM platform

If a Person-A makes an outbound call either from land line or mobile to Person-B’s Mobile number, how can we route the call first to a hosted RESTCOMM platform? The idea here is that I would like to play an IVR option or a greeting or some kind of message through a RESTCOMM App before connecting the call onto the actual Mobile.

So far as per my research on RESTCOMM, following points are needed… 1) To configure Outbound Proxy on RESTCOMM with NEXMO or VOIP INNOVATIONS. 2) To register the Person-B’s Mobile number as an incoming phone number on RESTCOMM and then map it to the IVR App or Announcement App ( designed via RVD).

But how can we route the dialled call to Person-B’s Mobile number to RESTCOMM platform so that we can play the App.

Thanks in advance.

Ias M

Upvotes: 1

Views: 170

Answers (1)

atsakiridis
atsakiridis

Reputation: 1012

If I understand your scenario correctly what you need to do is:

  1. Setup a new number (i.e. C) from Restcomm that will be the recepient for B's incoming calls (this would be internally allocated from a SIP provider like nexmo, or any other).
  2. Attach a Restcomm application to that number that will greet the caller with a message or any other logic you want.
  3. Have the Restcomm App forward the call to B's Cell number.

Notice that you can't register Person-B’s Mobile number as an incoming phone number on Restcomm as that number is already allocated for your phone and your phone alone by your Mobile Operator. You need a new number (i.e. C) that will receive the call at Restcomm and then execute any logic (like calling B)

Best regards, Antonis

Upvotes: 1

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