CODEWITHSUNDEEP
kentico
Mark Handy
Mark Handy

Reputation: 1256

kentico error. Source FiftyOne Degrees

I'm trying to export from my dev site, and it's failing. The event log shows me this. Is FiftyOne Degrees one of the sample sites?

EventID: 19797

EventType: W

EventTime: 2/2/2017 8:57:20 AM

Source: FiftyOne Degrees

EventCode: MissingDeviceData

UserID: 53

UserName: administrator

IPAddress: 192.168.10.28

EventDescription: Could not load the devices data package.

EventUrl: /admin/cmsadministration.aspx

EventMachineName: DEV2-CMSWEB

EventUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36

EventUrlReferrer: http://dev.knowledgefirstfinancial.ca/admin/cmsadministration.aspx

Upvotes: 1

Views: 601

Answers (2)

Mark Handy
Mark Handy

Reputation: 1256

I dug further, and found a web.config. From here: https://docs.kentico.com/k9/developing-websites/developing-websites-for-mobile-devices/configuring-mobile-development

add <add key="CMSEnable51D" value="false" /> to

No more log errors.

Upvotes: 5

Brenden Kehren
Brenden Kehren

Reputation: 6117

FiftyOne Degrees is a feature for device detection within Kentico. A few things you can check are:

  1. Make sure you have device detection turned off. Settings>Integration>51Degrees
  2. Make sure you have device profiles turned off. Settings>Content>Content Management. Not a guarantee gut helps if you're not using it.
  3. Make sure you have the devices.xml file in the \App_Data\CMSModules\DeviceProfile directory. By default there are some values in there and it might be empty or have invalid xml in your case.

There could be other items to look at but these are the ones that stick out initially.

Upvotes: 2

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