user2769336
user2769336

Reputation: 11

json_last_error missing on webserver

Seems my website can't backup to rackspace via updraft for some reason. In my error log I see

[Mon Feb 20 16:17:38.118180 2017] [:error] [pid 3093] [client 216.31.249.71:13708] PHP Fatal error:  Uncaught Error: Call to undefined function OpenCloud\\Common\\Http\\Message\\json_last_error() in /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Http/Message/Formatter.php:45\nStack trace:\n#0 /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Http/Message/Formatter.php(32): OpenCloud\\Common\\Http\\Message\\Formatter::checkJsonError('{"access":{"ser...')\n#1 /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/OpenStack.php(393): OpenCloud\\Common\\Http\\Message\\Formatter::decode(Object(stdClass))\n#2 /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Service/CatalogService.php(210): OpenCloud\\OpenStack->authenticate()\n#3 /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Service/CatalogService.php(96): OpenCloud\\Common\\Service\\CatalogService->findEndpoint()\n#4 /var/www/html/wp-content/plugins/updraftp in /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Http/Message/Formatter.php on line 45, referer: https://robbjack.com/wp-admin/options-general.php?page=updraftplus

Which I asked updraft support about and they said:

That’s strange. It seems that in your PHP setup, a particular PHP function has been disabled, and is not available for use (which then causes the crash, when UD tries to use it).

PHP Fatal error: Uncaught Error: Call to undefined function OpenCloud\Common\Http\Message\json_last_error() in /var/www/html/wp-content/plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Http/Message/Formatter.php:45

This error message says that the function json_last_error() does not exist. I then double-checked that by referencing the mentioned line 45, which has this on it:

if (json_last_error()) { The PHP manual says that this function is a function built-in to PHP – http://php.net/json_last_error .

As such, it seems to have been disabled on your setup for some reason. You will thus want to talk to your sysadmin, or web hosting company.

Thing is, I am the new web admin since the original creators who made our website are gone. So I need to locate where this problem is. Maybe a permission error, where would this be? The server is running CentOS.

Upvotes: 1

Views: 184

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