user2782001
user2782001

Reputation: 3488

SourceTree does not fully uninstall

Using SourceTree on windows. I would like to do a full uninstall to re-install. However, I uninstall and delete remaining registry info, on re-install SourceTree skips all of the setup and just opens like it never left. I don't even have to re-login or anything.

Wondering if anyone has experienced this and can help me solve it?

Upvotes: 12

Views: 16944

Answers (4)

Nisha Jain
Nisha Jain

Reputation: 757

Completely Uninstall SourceTree from windows...

1) Uninstall sourcetree by going in control panel/ uninstall a program and click    
   on sourcetree or above a option named uninstall.
2) Navigate to 

C:\Users<UserName>\AppData\Local

  and delete SourceTree folder(if any).
3)Navigate to 

C:\Users<UserName>\AppData\Local\Atlassian

  and delete all SourceTree folders.
4) Navigate to 

C:\Users<UserName>\AppData\Roaming\Atlassian

 and delete SourceTree* folder
    
-- Download SourceTree and install it.

Upvotes: 0

C:\Users\<username>\AppData\Local\Atlassian\SourceTree

Delete this folder and reinstall the sourcetree.

If you didn't find AppData folder inside users, click view in top menu and check "Hidden Items". Then hidden items will be shown.

Upvotes: 0

user2782001
user2782001

Reputation: 3488

Follow the steps here:

https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html

Windows

  • Make sure SourceTree is closed
  • Make sure the files are backed up in the following folders before removing the files
  • Remove files "bookmarks.xml", "opentabs.xml", "userhosts" in C:\Users\<username>\AppData\Local\Atlassian\SourceTree\
  • Remove file in C:\Users\<username>\AppData\Local\Atlassian\SourceTree.exe<random_string>\<version_number>\user.config
  • Open SourceTree again to test if it worked or not.

Upvotes: 4

Broper
Broper

Reputation: 2228

I had the same issue, attempting uninstall would simply remove SourceTree from the list of programs in the "Uninstall or Change a Program" menu.

I ended up removing all SourceTree files from C:\Users\[username]\AppData\Local\Atlassian in addition to the SourceTree and SourceTree-settings folder from the Local folder. I backed them up to my desktop just in case, but obviously you can delete these after if it is successful.

After that, the next install prompted regular setup.

Upvotes: 16

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