CODEWITHSUNDEEP
botframeworktelegram
Ross
Ross

Reputation: 11

Web chat and telegram channel not working

I have built a bot in massively.ai and set it all up in the Microsoft Bot framework. I have submitted it for review and it has been reviewed and published. It is working fine in Skype, but does not work on the "web chat" channel or the Telegram channel. It also doesn't work in the test area on the MS Bot landing page

[Screenshot of MS bot landing page]

Upvotes: 1

Views: 991

Answers (1)

Fracisco Ponce Gomez
Fracisco Ponce Gomez

Reputation: 250

You can debug locally by clicking the "configure continuous integration button" in Azure. You will get a .zip file with the source code and then you can open it in VS or your editor of choice.

DebugLocally

But since you are using Massively.ai what you could do is use or create a Trace class and use it in the Catch section of a Try/Catch to track and store errors and then show them in the Bot Framework emulator log. That might give you more information about the problem. 

catch (Exception e)
{
    Trace.TraceError("Some error in class X" + e.ToString());
    return null;
}

To test the same bot in the emulator, you will need to find the end point, application ID and password for the bot service. The Settings tab only provides the partial message endpoint (ending with three dots). Therefore you will need to go to the developer site, https://dev.botframework.com/. Click on the Edit link. You will find the message endpoint there. Copy the entire URL and enter it in the emulator. Also, copy and paste the application ID and password from the bot developer portal.

You will also need to download the free tool, ngrok, which creates a tunnel between the bot hosted remotely (in this case on Massively.ai) and your computer behind the firewall. Click App Settings in the emulator. Browse to the location where ngrok.exe is located. Save the setting. The utility will be launched automatically from the emulator. At this point, the emulator is ready. Click “Connect” or the refresh icon. When you type something in the input box, You will see a response:  

enter image description here

Upvotes: 4

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