CODEWITHSUNDEEP
ibm-cloud-infrastructure
Nicholas Williamson
Nicholas Williamson

Reputation: 1

VPN only user cannot cancel virtual server

I have a VPN only user. I utilize for automation via slcli. I can order virtual servers successfully, but cannot cancel the virtual server I ordered. I get

$ slcli virtual cancel 29509049

Exception:

This action cannot be undone! Type "29509049" or press Enter to abort: 29509049 SoftLayerAPIError(SoftLayer_Exception_Public): This cancellation could not be processed please contact support.This cancellation could not be processed. Please contact support. Unable to create cancel ticket for virtual server.

I check the user permissions and I have:

Is there some other permission I need? What else could be wrong?

Upvotes: 0

Views: 79

Answers (1)

Ruber Cuellar Valenzuela
Ruber Cuellar Valenzuela

Reputation: 2757

To cancel Virtual Servers, you need the following permissions:

  • SERVER_CANCEL
  • TICKET_VIEW
  • VIRTUAL_GUEST_VIEW
  • TICKET_ADD
  • TICKET_EDIT

So, you need to add these permissions: TICKET_VIEW and TICKET_EDIT

Upvotes: 0

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