CODEWITHSUNDEEP
neo4j
cristinik
cristinik

Reputation: 143

Crash when opening - neo4j 3.1.2 Community Edition

I am totally new to neo4j. I have downloaded de software and installed it, but when I open it, it crashes immediately.

Below is the error I get. I have shorten the error text because its incredibly long.

Any ideas? I tried to reinstall, restart etc. but no luck.

Thank you in advance,

Cristina

>Process:               JavaApplicationStub [877]
Path:                  /Applications/Neo4j Community Edition 3.1.2.app/Contents/MacOS/JavaApplicationStub
Identifier:            com.install4j.8478-6373-2628-9929.24
Version:               3.1.2 (3.1.2)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           JavaApplicationStub [877]
User ID:               502

>Date/Time:             2017-03-28 13:43:24.705 +0200
OS Version:            Mac OS X 10.10.5 (14F27)
Report Version:        11
Anonymous UUID:        9E54842F-ADA5-86BD-C792-F5A255A236CE


>Time Awake Since Boot: 760 seconds

>Crashed Thread:        0  AppKit Thread  Dispatch queue: com.apple.main->thread

>Exception Type:        EXC_BAD_ACCESS (SIGABRT)
>Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000303620

>VM Regions Near 0x303620:
>--> 
    __TEXT                 0000000100000000-000000010000a000 [   40K] r-x/rwx SM=COW  /Applications/Neo4j Community Edition 3.1.2.app/Contents/MacOS/JavaApplicationStub

>Application Specific Information:
abort() called

>Thread 0 Crashed:: AppKit Thread  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib          0x00007fff937d2286 __pthread_kill + 10
1   libsystem_c.dylib               0x00007fff94d9a9b3 abort + 129
2   libjvm.dylib                    0x0000000104482beb os::abort(bool) + 25
3   libjvm.dylib                    0x00000001045a6a2a VMError::report_and_die() + 2304
4   libjvm.dylib                    0x0000000104484816 JVM_handle_bsd_signal + 1131
5   libjvm.dylib                    0x0000000104480a7b signalHandler(int, __siginfo*, void*) + 47
6   libsystem_platform.dylib        0x00007fff8b907f1a _sigtramp + 26
7   libsystem_c.dylib               0x00007fff94d3dfb2 strlen + 18
8   com.apple.CoreFoundation        0x00007fff942c8a3c __CFStringAppendFormatCore + 8524
9   com.apple.CoreFoundation        0x00007fff943be3a0 _CFStringCreateWithFormatAndArgumentsAux2 + 256
10  com.apple.Foundation            0x00007fff973f5701 -[NSPlaceholderString initWithFormat:locale:arguments:] + 153
11  com.apple.Foundation            0x00007fff9740eef9 +[NSString stringWithFormat:] + 174
12  com.apple.java.JavaRuntimeSupport   0x000000011c276fce -[JRSInputMethodController availableInputMethodLocales] + 253
13  libawt_lwawt.dylib              0x000000011d21907f __Java_sun_lwawt_macosx_CInputMethodDescriptor_nativeGetAvailableLocales_block_invoke_1 + 124
14  com.apple.Foundation            0x00007fff9747ddd0 __NSThreadPerformPerform + 293
15  com.apple.CoreFoundation        0x00007fff9430aa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
16  com.apple.CoreFoundation        0x00007fff942fcb8d __CFRunLoopDoSources0 + 269
17  com.apple.CoreFoundation        0x00007fff942fc1bf __CFRunLoopRun + 927
18  com.apple.CoreFoundation        0x00007fff942fbbd8 CFRunLoopRunSpecific + 296
19  com.apple.HIToolbox             0x00007fff8d1cf56f RunCurrentEventLoopInMode + 235
20  com.apple.HIToolbox             0x00007fff8d1cf2ea ReceiveNextEventCommon + 431
21  com.apple.HIToolbox             0x00007fff8d1cf12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
22  com.apple.AppKit                0x00007fff92a118ab _DPSNextEvent + 978
23  com.apple.AppKit                0x00007fff92a10e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
24  libosxapp.dylib                 0x000000011cf6a3aa -[NSApplicationAWT nextEventMatchingMask:untilDate:inMode:dequeue:] + 124
25  com.apple.AppKit                0x00007fff92a06af3 -[NSApplication run] + 594
26  libosxapp.dylib                 0x000000011cf6a14d +[NSApplicationAWT runAWTLoopWithApp:] + 156
27  libawt_lwawt.dylib              0x000000011d23f517 -[AWTStarter starter:] + 905
28  com.apple.Foundation            0x00007fff9747ddd0 __NSThreadPerformPerform + 293
29  com.apple.CoreFoundation        0x00007fff9430aa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
30  com.apple.CoreFoundation        0x00007fff942fcb8d __CFRunLoopDoSources0 + 269
31  com.apple.CoreFoundation        0x00007fff942fc1bf __CFRunLoopRun + 927
32  com.apple.CoreFoundation        0x00007fff942fbbd8 CFRunLoopRunSpecific + 296
33  com.oracle.java.8u60.jdk        0x00000001000f28fb CreateExecutionEnvironment + 871
34  com.oracle.java.8u60.jdk        0x00000001000ee644 JLI_Launch + 1952
35  com.install4j.8478-6373-2628-9929.24    0x0000000100006cf4 -[Launcher launch] + 836
36  com.install4j.8478-6373-2628-9929.24    0x0000000100007381 launcher_main + 625
37  com.install4j.8478-6373-2628-9929.24    0x00000001000074f2 main + 34
38  com.install4j.8478-6373-2628-9929.24    0x0000000100001154 start + 52

Upvotes: 0

Views: 151

Answers (1)

robertklep
robertklep

Reputation: 203359

The issue is caused by a crash in [JRSInputMethodController availableInputMethodLocales], which is related to the relatively old version of OSX that you're using (10.10.5).

It's ultimately a problem inside the version of Java that Apple ships with that OS version, and according to this post, the issue was fixed in 10.11.

That post also suggests that you can use the Java SE 6 installer found here, which supposedly contains a fix for the problem.

FWIW, you're not the only one with this problem, there is an (as yet unresolved) issue for Neo4j posted here.

Upvotes: 1

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