CODEWITHSUNDEEP
dialogflow-esgoogle-home
Bela Vizy
Bela Vizy

Reputation: 1164

API.AI with google assistant - phone number capture problems

We are trying to capture a phone number. Actually many other numbers, like amounts, zip, etc. We are using Google Home.

The below urls are JSON payloads we received on the fulfillment side. The entity name is TheNumber.

One JSON is when we setup the entity as @sys.number the other JSON when it was @sys.phone-number.

https://s3.amazonaws.com/xapp-bela/gh/number-test.json

https://s3.amazonaws.com/xapp-bela/gh/phone-number-test.json

The first problem is that the google assistant is really struggling to recognize number sequences, like phone numbers or zip codes. But even when it gets it right (according to the originalRequest in the JSON payload), the entity still has the wrong value when it arrives to the fulfillment side.

I guess my question is what am I doing wrong? Is anybody seeing the same problems?

Upvotes: 2

Views: 444

Answers (1)

Brian Crider
Brian Crider

Reputation: 312

Not sure this will help since this is more about talking to the Google Home device but.... I too was having a similar issue with a long number. If you use @sys.number-sequence as part of your Intent's context, this will allow you to recite much longer numbers without the device interrupting you. In your NodeJS code, you can grab the argument for that number-sequence for use in your Google Home agent.

if (assistant.getArgument('number-sequence') != null) { <do something> }

Upvotes: 1

Related Questions