CODEWITHSUNDEEP
ios
Rafael Nascimento
Rafael Nascimento

Reputation: 309

App Store Rejection: Performance: App Completeness

Disclaimer: This app has been on the App Store for more than 3 years now and I haven't done any changes regarding Network.

Apple's review notes:

Guideline 2.1 - Performance

We discovered one or more bugs in your app when reviewed on iPad running iOS 10.3.1 on Wi-Fi connected to an IPv6 network.

Specifically, your app displayed an error message when we tried to create an account.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please run your app on a device while connected to an IPv6 network (all apps must support IPv6) to identify any issues, then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

Resources

For information about supporting IPv6 Networks, please review Supporting IPv6 DNS64/NAT64 Networks and About Networking.

Guideline 2.1 - Information Needed

We were unable to sign in to review your app with the demo account information you provided.

We have attached a screenshot of the error message displayed when we attempted to sign in.

Next Steps

To help us proceed with the review of your app, please provide a user name and password in the App Review Information section for your app in iTunes Connect. Please be sure to include content in your app that demonstrates the features and functionality available in your app.

To provide demo account information:

  • Log in to iTunes Connect
  • Click on "My Apps"
  • Select your app
  • Click on the app version on the left side of the screen
  • Scroll down to "App Review Information"
  • Provide information in "Demo Account" and/or "Notes" as appropriate
  • Click "Done"
  • Once you've completed all changes, click the "Save" button at the top of the App Version Information page.
  • Reply to this message to confirm the availability of a valid demo account and we will continue the review.

While your iTunes Connect status shows as Metadata Rejected, we do not require a new binary to correct this issue. Once this information is available, we can continue your review.

Could anyone help me understand what is going on?

Upvotes: 3

Views: 17656

Answers (1)

rob mayoff
rob mayoff

Reputation: 385920

Apple began requiring all App Store submissions to support IPv6-only networks as of June 1, 2016.

Apple began reviewing existing apps on September 7, 2016 to remove “apps that no longer function as intended, don’t follow current review guidelines, or are outdated.”

The message you received indicates that Apple reviewed your app and found that it didn't work on an IPv6-only network. This means it doesn't follow current review guidelines and is eligible for removal.

You need to test your app on an IPv6-only network, figure out why it doesn't work, fix it, and submit the fixed version.

Upvotes: 4

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