CODEWITHSUNDEEP
azure-cognitive-services
xtian777x
xtian777x

Reputation: 113

Access denied due to invalid subscription key error

My app has been working fine since I changed my free account to a Pay-As-You-Go account but yesterday I started receiving the Access denied due to invalid subscription key error

I haven't changed anything. What can be the source of this error?

Upvotes: 0

Views: 517

Answers (2)

Kameswaran Subbaraman
Kameswaran Subbaraman

Reputation: 59

I have experienced similar issues when we hit the API limits. It would not be a bad idea to check if either the number of requests per second or the volume has been reached ( in case of bootstrap keys it is 1000 hits)

Upvotes: 1

Iana Mykhailenko
Iana Mykhailenko

Reputation: 583

Microsoft CRIS servers were experiencing down time starting from ~ 10 pm GMT (according to my observation) on Wednesday 04/19 till 9 am GMT Thursday 14/20. I've experienced problems with log in, deployment access. But some of their servers went back and I was able to log in console. However all my deployments weren't accessible including newly created one. So, as their system went down, you might have problems accessing your deployment. Even if error description is related to invalid subscription key, it might be that issue. It's a new service and I still see 500 Internal errors in console often. If issue is still reproducing, I recommend you to contact their support team [email protected]. They are very helpful. However they respond during European working hours.

Upvotes: 1

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