CODEWITHSUNDEEP
iosapp-store-connect
Ashwin Kanjariya
Ashwin Kanjariya

Reputation: 1059

How to disable TestFlight beta testing?

I'm not able to transfer my application to iTunes connect. It is said that I have to disable my Beta testing of the application. Actually, I have stopped testing, deleted all builds from beta testing. App was set up for only internal testers. I have removed all testers as well. But still same issue. Here is the snap.

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Upvotes: 12

Views: 10265

Answers (6)

swift2geek
swift2geek

Reputation: 1812

I was able to fix this bug going to TestFlight section in Appstoreconnect and in Test Information switch to another language and clear all field also there. enter image description here

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Upvotes: 1

PivoHuivo
PivoHuivo

Reputation: 1

Had the same problem.

If nothing helps, maybe these steps will help you. You have to go to the TestFlight tab, then Test Information, and in the top right corner press language button. If you have more than one language, delete them from the list.

Upvotes: 0

Almeida
Almeida

Reputation: 1363

You need to remove all testers, all builds (detail each one and expire it) and remove all information about how to test the app. I did this and worked for me.

Upvotes: 1

Viktor
Viktor

Reputation: 1225

Remove all testers and all testing information from the application in iTunesConnect on tab TestFlight.

Upvotes: 2

wolferineaz
wolferineaz

Reputation: 81

Pay attention to application localization. If your application has support multi language, then you could leave the information in the TestFlight menu.

You must delete the test information not only from the main language, but from other languages that are supported in your application. Go to TestFlight tab -> Test Information. Then click blue button with your language in right side of webpage. You shall choose other language supported in your application and remove all appeared information about testing. After this, click Save button (see attachment)

And try to transfer app. Next to the text TestFlight Beta Testing should be a green checkmark.

P.S. This solution was suggested by the Apple Support Team. Here is a part of their letter:

After checking your iTunes Connect account, we could see that you have started to test a build internally, and you still have a feedback email listed under Test Information in the English (U.S.) localization. Therefore, I would kindly ask you to expire the build and remove the feedback email. After you have followed the information above, you should be able to proceed further with your transfer.

Upvotes: 8

user3083790
user3083790

Reputation: 81

I spoke with an Apple representative on the phone regarding this issue. They are aware of this bug and working on it. That's all she could answer me. Try again next week, if the issue is still there (which probably will be), I had to call again...

Upvotes: 8

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