CODEWITHSUNDEEP
autodeskautodesk-forgeautodesk-model-derivative
sabrehagen
sabrehagen

Reputation: 1637

Autodesk TranslationWorker-InternalFailure

When attempting to translate this file using POST https://developer.api.autodesk.com/viewingservice/v1/register I receive the following error:

{
            "guid" : "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6c3RlbW4vNTkxY2U3NzAzNzFhMjEwMmM3MWQwMTgzLXhwZm92YWltMjY5NmN1M2lyZXcya2UyOS5pcHQ",
            "success" : "0%",
            "hasThumbnail" : "false",
            "progress" : "complete",
            "urn" : "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6c3RlbW4vNTkxY2U3NzAzNzFhMjEwMmM3MWQwMTgzLXhwZm92YWltMjY5NmN1M2lyZXcya2UyOS5pcHQ",
            "status" : "failed",
            "startedAt" : "Thu May 18 05:39:58 UTC 2017",
            "region" : "US",
            "owner" : "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6c3RlbW4vNTkxY2U3NzAzNzFhMjEwMmM3MWQwMTgzLXhwZm92YWltMjY5NmN1M2lyZXcya2UyOS5pcHQ=",
            "type" : "design",
            "children" : [
                {
                    "guid" : "aa85aad6-c480-4a35-9cbf-4cf5994a25ba",
                    "messages" : [
                        {
                            "type" : "error",
                            "message" : "Translation failure",
                            "code" : "TranslationWorker-InternalFailure"
                        }
                    ],
                    "name" : "LMV Bubble",
                    "hasThumbnail" : "false",
                    "role" : "viewable",
                    "version" : "2.0",
                    "progress" : "complete",
                    "urn" : "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6c3RlbW4vNTkxY2U3NzAzNzFhMjEwMmM3MWQwMTgzLXhwZm92YWltMjY5NmN1M2lyZXcya2UyOS5pcHQ",
                    "status" : "failed",
                    "type" : "folder"
                }
            ]
        }

What is causing the TranslationWorker-InternalFailure error? If this v1 api is to be deprecated, what should be used instead? The https://developer.api.autodesk.com/modelderivative/v2/designdata/job api?

Upvotes: 0

Views: 940

Answers (1)

Eason Kang
Eason Kang

Reputation: 7070

Apologizing for your inconvenience caused, View and Data API (well known as v1 API) is scheduled to be closed down on July 17, 2017. Therefore, you should start migrating your application form the View and Data API(v1) to the Forge API(v2), see more detail via here.

However, I had tried translate the model you provided via both APIs of the Data Management and the Model Derivative, and I got a well translated one without any error message. The result I got is like this: blade_main_result

Result on the viewer: blade_main_Viewer

Here are some tips for Forge API migration:

  1. Upload files to the bucket: {ApiEntryPoint_URL}/oss/v1/buckets/{BucketName}/objects/{Filename} => {ApiEntryPoint_URL}/oss/v2/buckets/{BucketName}/objects/{Filename}
  2. Request a model translation job: {ApiEntryPoint_URL}/viewingservicev1/register => {ApiEntryPoint_URL}/modelderivative/v2/designdata/job
  3. Check the translation status: {ApiEntryPoint_URL}/viewingservicev1/{base64URN}/status => {ApiEntryPoint_URL}/modelderivative/v2/designdata/{base64URN}/manifest

Upvotes: 2

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