CODEWITHSUNDEEP
ioscompatibility
Will
Will

Reputation: 686

App is not compatible with the device (iPad 3 and 4), when installing from app bundle

OK, I have spent couple weeks on this, read pretty much all posts on this topic, and even resubmit a build to the app store but still cannot fix this problem. Please help.

There are 2 apps in the app bundle, if I look at each app on the App Store, both of them have the Compatibility info saying "Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch" like this:

enter image description here

But looking at the app bundle, it says:

enter image description here

iPad 3 and 4 are not included in the list, and several (not many) users reported that when they install the app bundle on their iPad 3, it says "App is not compatible with the device".

The build of the 2 apps has the following device requirement enter image description here

I don't really understand what went wrong, I think my apps support both 32bit and 64bit devices, but why the app bundle is not compatible with the old iPad 3/4?

Upvotes: 3

Views: 2833

Answers (1)

Ketan Parmar
Ketan Parmar

Reputation: 27428

your required capabilities in your info.plist should be armv7. Make sure it's value!

enter image description here

Upvotes: 2

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