CODEWITHSUNDEEP
sap-commerce-cloudpromotionsbackoffice
user7943182
user7943182

Reputation:

Coupon not getting applied?

I have created promotion through backoffice but coupon is not getting applied on percentage discount for products. Its showing something like coupon code entered is no longer valid. I have attached image also. Any suggestion? enter image description here

Upvotes: 1

Views: 1198

Answers (1)

pamykyta
pamykyta

Reputation: 658

I advise you to check that you performed all steps in the hybris instruction: Creating Single-Code Coupon

In short, coupon creation is not enough. You need to:

  • Setup promotion rule to use that coupon
  • Publish promotion rule
  • Verify that coupon status is active

Upvotes: 3

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