CODEWITHSUNDEEP
tcpsmssms-gatewaysmppkannel
Ahmed Negm
Ahmed Negm

Reputation: 905

SMSC has many connections with the client, but the client has only one single connection

First off, there a similar question with the same issue here, but there is no answer, so I rewrote the question once again in more detail.

I am connected to an SMSC, and I noticed that there are a lot of messages are not delivered to us, we asked the SMSC to check the routing and it was fine, but SMSC noticed that there are too many connections established from your side to his side, although, we have one single connection only.

I was using NowSMS SMPP Client application to handle the connectivity, then, the SMSC asked me to change the application although I was thinking that NowSMS had no issues as I am using it 7 years ago, however, I asked NowSMS's team to investigate by opening a support ticket.

Later, I had to change NowSMS and install Kannel on a new Linux machine, after getting connected over Kannel to the SMSC, we got the same issue once again, and when I read all Kannel's logs, I found "System error (104): Connection reset by peer" which makes me, logically, to open a new connection with the SMSC. Accordingly, I suggested to have a live TCP trace from both sides at the same time, and I found the below packet in Wireshark trace file: enter image description here

As you see, this is a RST/ACK from SMSC to me without requesting RST or anything from my side, and when I asked them why do you send RST/ACK or why do you RST the connection, I didn't get any useful answere, but they told me to read more about the RST/ACK and RST and I have no idea about networking, but when I read, I found that I had no control on RST connection as there was no requests from my side to the SMSC asking for the same. They always guid me to this post and what I see that it doesn't belong to me.

NOW: I just need to know what should I do or what should I ask whom about? As, I asked the Data Center's team about the same, and they confirmed that the VPN between me and the SMSC works normally without any exceptions. I believe, that there is no issue in application layer, but I cannot recognize the root of the issue.

P.S. Kannel's log file, and both TCP Trace file are here

Upvotes: 0

Views: 1018

Answers (1)

Bob
Bob

Reputation: 21

Ask them to activate the Enquire link packet in order to drop inactive connections. It's clearly a problem from their side.

Upvotes: 2

Related Questions