CODEWITHSUNDEEP
chatbotrasa-nlu
Pranay
Pranay

Reputation: 11

intents for chatBot using rasa_nlu

I am trying to make a chatbot for the faqs of our website with rasa_nlu. There are about 200 frequently asked questions divided in some categories. Is it correct way to make intent for every question or should I follow some other approach?

Upvotes: 1

Views: 551

Answers (3)

Songshan Li
Songshan Li

Reputation: 46

You can try it easily with Rasa-core. You can use a distinctive intent for same questions. In domain.yml, you create an action for each intent, where action corresponds to the answer. Stores is just the (intent action) pair.

By default, memorization policy is used. As long as correct intent is detected by rasa-nlu, the correct answer will be given. I tried with mine, it works.

Upvotes: 0

stayingcool
stayingcool

Reputation: 2814

Before you start adding the Intents, there are few suggestions I have:

  • Firstly try to categorize the questions that you, this will help you to identify if there is a unique purpose to be accomplished; which will be an Intent by itself.
  • Order each questions and see if it serves to complete a single meaningful conversation serving a particular purpose, this will help you think about the Context functionality.
  • At the end of the above exercise you should a mind-map that will show you the unique intents and the related questions to each of them.

The goal will be to have a good user experience when someone is interacting with your chatbot and should complete the conversation in a natural flow with a meaningful start and end.

Upvotes: 1

amn41
amn41

Reputation: 1154

There is a new FAQ component, see this PR

This will go into the v0.9 release in the next couple of weeks, but you can already try it now.

Upvotes: 0

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