J4G
J4G

Reputation: 236

How to fix a HTTP 500 error caused by activating W3 Total Cache plugin?

I installed and activated the W3 Total Cache plugin for WordPress, but then immediately had a 500 error appear on the admin panel. The site is up and running fine but I can't access the plugins to deactivate it.

Has anyone got a solution for this?

Upvotes: 2

Views: 1047

Answers (2)

Swapnil Ghone
Swapnil Ghone

Reputation: 748

If you have FTP access than simply rename the W3 Total Cache plugin folder. You can find it under /wp-content/plugins/ directory.

Upvotes: 1

Sudhir Tiwari
Sudhir Tiwari

Reputation: 156

  1. Login to your site’s files using the file manager provided by your host or use FTP program such as Filezilla to see files/folders.
  2. Browse to the /wp-content/plugins/ folder.
  3. Find the folder of the plugin you wish to disable.
  4. Rename that folder as w3-total-cache.deactivate
  5. Once you do this, The plugin will be deactivated.

Upvotes: 4

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