Saeed ur Rehman
Saeed ur Rehman

Reputation: 737

NAV to CRM Dynamics connector mapping issue in NAV sales order to CRM order

I am working on Microsoft connector mapping NAV 2016 to CRM 2016. I am facing issue while doing mapping of NAV sales order to CRM order. I have googled but didn't find anything. Looking for solution. Any help would be appreciated.

Image is attached below.

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Upvotes: 0

Views: 129

Answers (1)

Henrik H
Henrik H

Reputation: 5812

The message is indicating that you are missing a unit in CRM. You should run the map for mapping Unit Schedules and Unit Groups (which should also be listed in the manual before the map for integrating sales orders). This will transfer the needed units from NAV to your product catalog in CRM.

As a side-note, the Connector for Microsoft Dynamics has been deprecated (and has never been a great product). Move to something else:

Dynamics NAV 2016 includes a new interoperability framework for connecting with Dynamics CRM 2015 (7.x.x.x) and successor versions. We recommend existing Dynamics NAV connections to Dynamics CRM versions greater than 2015 transition to this new framework once the Dynamics NAV instance is updated to Dynamics NAV 2016 or beyond. New implementations of Dynamics NAV 2016 or beyond and Dynamics CRM 2015 or beyond should use the new NAV framework as well.

Upvotes: 2

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