CODEWITHSUNDEEP
docusignapi
amit
amit

Reputation: 89

resend docusign event notification

What happens when the event notification is triggered from docusign and our server is down or due to network issue we didn't receive the notification. Will the docusign sends it again or we need to do the pooling.

Upvotes: 0

Views: 434

Answers (1)

Andrew
Andrew

Reputation: 4441

Depending on your requiresAcknowledgement configuration of Connect

requiresAcknowledgement

When set to true, and a publication message fails to be acknowledged, the message goes back into the queue and the system will retry delivery after a successful acknowledgement is received. If the delivery fails a second time, the message is not returned to the queue for sending until Connect receives a successful acknowledgement and it has been at least 24 hours since the previous retry. There is a maximum of ten retries Alternately, you can use Republish Connect Information to manually republish the envelope information.

API Docs Source: https://docs.docusign.com/esign/restapi/Connect/ConnectConfigurations/get/

Upvotes: 1

Related Questions