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mshomali
mshomali

Reputation: 654

Gmail isn't verifying my email address

When I send an email from my domain email to a Gmail account, a question mark appears as the logo and a message that says "Gmail couldn't verify that [domain name] actually sent this message (and not a spammer)" How do I resolve it?

Thanks in Advance

Upvotes: 0

Views: 3608

Answers (2)

Dawoodjee
Dawoodjee

Reputation: 439

Gmail isn't sure that this the email really is from the domain owner because there is no SPF record on your domain's DNS Zone Editor.

Solutions:

  1. To fix this, configure your SPF record to allow the server to send emails. If you are using a dedicated server or VPS, add ip4:{your_server_ip} to your SPF record. E.g:

    Edit 

    v=spf1 include:_spf.godaddy.com ~all

    To

    v=spf1 ip4:172.1.123.123 include:_spf.godaddy.com ~all
  1. This is also common for WordPress users, which I am. WordPress and other apps allow you to configure outgoing email to use SMTP rather than directly from the local server. This solution uses your mail server which typically should already have SPF and other security measures which solves the issue.

Upvotes: 2

MahdiY
MahdiY

Reputation: 1306

It's depends on your site DNS and servers. If you change server, the problem will be solved.

If you send an email from another domain but from same server (DNS) you will still see question mark!

Upvotes: 3

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