William Juang
William Juang

Reputation: 13

Good resources for finding intents from strings using NLP

I am looking to decode intents from many strings from many conversations I have stored in a database, so I can use machine learning to create an intelligent chatbot. I have heard and tested tools like Amazon Lex, but I am looking to receive the intent from a string not create my own intents. Here is a sample starting question from the data I am working with:

Hi, can I please find out the location of the nearest Depot to Meadow Springs WA 6210?

Is there any chance we could get 34 cases from Melbourne to Sydney by Friday. I am hoping it will be a Sydney to Sydney tomorrow but if not can anyone do this by Friday from Melbourne?

can you tell me how the warranty claim is going on booking number 9528 thanks

Upvotes: 0

Views: 181

Answers (1)

polm23
polm23

Reputation: 15593

Intents are usually created for a specific application by providing examples. However, some services do provide pre-defined intents you can use.

  • LUIS provides prebuilt "domains" which include some place related queries
  • Snips has an "intents library" that you can use

That may be able to get you started. If that doesn't work, this guide to a from-scratch implementation may be useful.

Upvotes: 1

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