MartynMc
MartynMc

Reputation: 98

How to fix Prestashop product sorting (1.6.1.3)

As the title suggest, I am having issues trying to reorder products in the category which translate onto the front end.

When sorting the products I get a green prompt that it has successfully updated, however on a refresh it reverts back to how it was displayed before.

Therefore all of my products are orangised in the order they were listed which is a problem as I require them in a specific order which is not possible at this time.

Has anyone else had a similar issue and possibly have a solution.

TIA.

Upvotes: 0

Views: 2850

Answers (3)

Is not the best solution but This just worked for me:

  1. Drag the desired category to the desired position

  2. Wait until the Success message "disappear" by itself

  3. Place your cursor on the address navigation bar on your navigator and press enter in order to reload the page

  4. Voila! the position is saved.

Upvotes: 1

toni arch
toni arch

Reputation: 21

Do you have installed the blocklayered module? Try turning off "Show products in subcategories" (translated from my spanish version PS). It solved my problem!

Upvotes: 2

Obewan
Obewan

Reputation: 140

The problem appears to be related to the caching of the product list page in the backoffice. I don't have a code solution to fix the problem - Prestashop was made aware of this problem more than 3 years ago, but still does not work in the most recent versions of Chrome OR Firefox.

So here is a procedural "workaround"...

1) Drag your item to its intended location in the list, wait for the green success popup to disappear, click on any category in the "Filter by Category" area.

2) Once the page refreshes, click back on the category you are working in and the change should have stayed.

2a) You may need to do step 2 one or two times to get this sync'd correctly.

3) Once you get an item to stick to the position you want, you need to repeat steps 1 and 2 above for each "item position" change you make.

This is the ONLY way I can change the sort order of products within a category in the Backoffice with any of the two browsers mentioned (from several version back I might add).

Hope this helps... with the more recent release of Prestashop 1.7, I hope this problem goes away and I don't have to dig through the code to find a fix.

PS: DO NOT attempt to upgrade a 1.6 store to 1.7 unless you KNOW what you are doing - lots of stuff gets broken in that process!

Upvotes: 0

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