Unable to edit ACF field on WooCommerce product category

Question

I have created an image field and assigned it to show up where Taxonomy Term is equal to product_cat on a standard installation of WooCommerce.

If I click on Products > Category, I can see the ACF field in the left column of the page (the form to add a new category) at this URL:

  /wp-admin/edit-tags.php?taxonomy=product_cat&post_type=product

But if I click to edit any of the categories, I cannot see that ACF field, at this URL:

  /wp-admin/term.php?taxonomy=product_cat&tag_ID=335&post_type=product

Things I've tried already:

• There are no javascript errors on the page
• No php errors that I can see when I turn on WP_Debug
• No changes when I enable the default theme

• No changes when I disable all plugins (except WooCommerce and ACF)

  This is driving me crazy, any help is appreciated.

Answer 1

I am using Wp version 4.8 and ACF version 5.5 and its working fine for me. the Tax Image field shows up when I add new category as well as when I edit those categories. See below for the settings I have. As long as you have similar rules, this should work. If not upgrade to the latest verison of ACF and try this.

Answer 2

if you are using ACF versions below 5.3.7, this is an issue.

Kindly update to the latest version which is 5.6.0 and you will not get this problem.

Answer 3

This is probably due to Woocommerce/ACF only adding in that Custom Field when you create a new category.

They might have simply not included it in the edit category/term page template.

Which means you probably need to add that image while creating the categories, you can always ask Woocommerce support directly if this feature can be added.